Terms and Conditions

Summon Inc. d/b/a Fleet Monster

Effective Date: January 8, 2026

Last Updated: January 8, 2026

These Terms and Conditions ("Terms") govern access to and use of the Fleet Monster platform, website located at https://fleet.monster, and any related applications, services, communications, and functionality (collectively, the "Services") provided by Summon Inc., doing business as Fleet Monster ("Fleet Monster," "Company," "we," "us," or "our").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility and Authority

You represent and warrant that you are at least eighteen (18) years of age and have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent. If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

2. Description of Services

Fleet Monster provides a software-as-a-service platform that enables garage, valet, parking, detailing, and vehicle service businesses ("Operators") to manage work orders, customer communications, operational workflows, and related business processes.

Fleet Monster does not provide the following services and does not act as an agent, insurer, or guarantor for Operators:

• Garage services
• Valet services
• Parking services
• Detailing services
• Towing services
• Repair services
• Vehicle storage services

3. Account Registration and Security

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Fleet Monster is not responsible for unauthorized access resulting from your failure to safeguard credentials.

4. Operator Responsibilities

Operators are solely responsible for their business operations, including:

• Customer interactions
• Vehicle handling
• Pricing
• Service delivery
• Compliance with laws
• Contractual obligations to their customers

Operators are responsible for the accuracy, legality, and content of all data entered into the Services and for ensuring that they have all necessary rights, permissions, and consents to use such data.

5. Communications and Messaging

The Services enable Operators to send transactional communications to their customers, including SMS and email messages. All such communications are sent solely on behalf of the Operator.

Operators are solely responsible for compliance with all applicable laws governing electronic communications, including:

• The Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• Applicable state laws

Fleet Monster does not independently verify customer consent.

6. Fees, Billing, and Payment

Certain features of the Services may require payment of fees. Fees, billing terms, and payment schedules will be presented at the time of purchase or subscription.

All fees are non-refundable unless expressly stated otherwise. Fleet Monster reserves the right to change pricing with reasonable notice.

7. Third-Party Services and Integrations

The Services may integrate with third-party services, including:

• Payment processors
• Messaging providers
• Other platforms

Fleet Monster does not control and is not responsible for third-party services or their availability, security, or performance.

8. Data Processing and Privacy

Fleet Monster processes personal data in accordance with its Privacy Policy. When Fleet Monster processes data on behalf of Operators, Fleet Monster acts solely as a service provider and data processor.

Operators retain full responsibility for their end-customer data and for compliance with all applicable data protection and privacy laws.

9. Intellectual Property

All intellectual property rights in the Services, including software, designs, text, graphics, logos, and trademarks, are owned by or licensed to Fleet Monster. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for lawful business purposes.

You may not:

• Copy the Services
• Modify the Services
• Distribute the Services
• Sell the Services
• Lease the Services
• Reverse engineer the Services
• Create derivative works from the Services

10. Acceptable Use

You agree not to misuse the Services, including by:

• Transmitting unlawful, harmful, fraudulent, or abusive content
• Interfering with system integrity or security
• Attempting unauthorized access to the Services

Fleet Monster may suspend or terminate access if misuse or non-compliance is reasonably suspected.

11. Suspension and Termination

Fleet Monster may suspend or terminate your access to the Services at any time for:

• Violation of these Terms
• Non-payment
• Suspected misuse
• Legal compliance reasons

You may terminate your account in accordance with applicable subscription terms.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. FLEET MONSTER DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEET MONSTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY.

FLEET MONSTER’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO FLEET MONSTER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

14. Indemnification

You agree to indemnify, defend, and hold harmless Fleet Monster from any claims, damages, liabilities, costs, and expenses arising from:

• Your use of the Services
• Violation of these Terms
• Violation of any law or third-party rights

15. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict of laws principles. Any legal action shall be brought exclusively in state or federal courts located in Georgia.

16. Modifications to the Terms

Fleet Monster may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

17. Entire Agreement

These Terms, together with the Privacy Policy and any additional agreements referenced herein, constitute the entire agreement between you and Fleet Monster regarding the Services and supersede all prior agreements or understandings.

18. Contact Information